FAQ's
Q: Where do you ship? A: We ship to all 50 U.S. states. International shipping is coming soon — join the email list for updates.
Q: How long does shipping take? A: Most U.S. orders arrive 7-14 business days from ship date. We fulfill from Korea via our partner, Korealy.
Q: Is this authentic Korean skincare? A: Yes. Every product ships direct from our Korean partner in original packaging. No knockoffs, no gray-market, no "Korean-inspired."
Q: What's your return policy? A: 7-day return window if something doesn't love you back. Email us at hello@bestfriendbeauty.skin to start a return. Or follow teh instructions on the label.
Q: Why is shipping from Korea and not a U.S. warehouse? A: Sourcing direct from Korea is how we keep prices real. Korean brands don't all have U.S. distribution, so we fulfill from where the products are made.